Austrian Wine Company website is managed by the Austrian Wein Company Limited.
This privacy policy is intended to explain:
- what type of information we might collect
- how we use information you give to us
- how we protect your privacy
The Data Protection Act
Under the Data Protection Act, we are legally obliged to maintain and safeguard the information you supply us or we collect from you. We do this by using appropriate processes, technologies and security systems. We do not disclose your details to any third party without your consent.
What type of information do we collect? When you visit the Austrian Wine Company website we might collect the following information from you:
- site usage information from website traffic log files
- your details as entered by you on registration
- your feedback (through direct emails to us or via our website form)
What are log files?
Log files are automatically produced when the public visit our site, recording how visitors navigate through the website. Log files do not contain personal information of any kind and cannot be used to identify visitors.
Log files information might be analysed by ourselves or our partners so that we can improve the website and the information contained in it.
What are cookies?
Cookies are files that are produced by your browser when you visit some websites. These files are stored on your computer but do not contain any personal information about you and cannot be used to identify you.
Some type of cookies “expire” and are deleted automatically at the end of your visit, other cookies remain on your computer longer or until you explicitly remove them. Cookies are used for example to maintain your navigation choices as you travel to the site, log on, use your basket to make purchases, and to make your experience smoother by increasing usability. If you register via our web form, cookies might also be used to remember you have already visited our site from your computer so that you don’t have to subsequently log in again from the same computer. You can choose not to be remembered by ticking the appropriate checkbox on the form.
You can also set your browser not to accept cookies (consult your browser’s help to find out how to do this), but by doing so you might not be able to take full advantage of some of the advanced features of this website. As with all shopping websites, we collect personal information from you when you shop online at Austrian Wine Company We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems and occasionally to send you special offers and promotions.
The information we collect is:
- Your name
- Email address
- Delivery address and Billing Address
- Telephone number(s)
We use the latest secure server technology to ensure this information is protected to the highest standards. We only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology – this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version three support this security. This encryption makes it virtually impossible for unauthorized parties to read any information that you send us. We employ a third party payment processing company called PayPal to process all of the credit card information that is required during checkout. Data transfer between PayPal and Austrian Wine Company is secure and encrypted meaning that only PayPal can access this credit card information. Austrian Wine Company does not collect, hold or receive any information regarding your credit card. We will never pass on your details on to a third party for marketing purposes.
Further information
If you require further information on our privacy policy, would like us to remove your details from our databases, or you have any other queries please contact us at Austrian Wine Company.